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Launcher Support

[Pinned] All Support Request

If you have a support request no matter what it is please submit a ticket with all the information you can give.RogueOne Ticket System.http://rogueone.freshdesk.com/support/homeExample:Launcher crashes.OS: Win10.NET Version: 3.5Is your launcher an...
Small Sidious - DEV 8d
Sidious - DEV175Small Sidious - DEV 8d
Launcher Support

[Pinned] SwgRogueOne Rules and Policies

SWG RogueOne Rules and Policies - READ THEM HERE
Small Sidious - DEV 148d
Sidious - DEV1303Small Sidious - DEV 148d
Launcher Support

[Pinned] Installation Instructions

Setup Instructions*It is important to note that we base our support off of these install instructions. If you deviate from them you will lose support.* The new launcher requires latest version of .NET to run correctly if you are running 4.0 or be...
Small Savage - DEV 1y
Savage - DEV07559Small Savage - DEV 1y
Launcher Support

[Pinned] SWGEMU TRE Files to Run the Game

In order to play SWG you need the original Disks installed for the .tre files. You will also need an addional 27 .tre files that are supplied for the EMU project. IF you are missing them, you can download HERETo get the original CD's you will ha...
Small Savage - DEV 1y
Savage - DEV14877Small Savage - DEV 1y
Launcher Support

swgClient_r has stopped working

Hello all, I have a character who camped out on Dantooine and every time I try to log him in, I crash to desktop with the box "swgClient_r has stopped working."Once I get to character select and choose him, I see the "Lando Screen" with the progre...
Small MothmanJenkins 8d
MothmanJenkins274Small Sidious - DEV 8d
Launcher Support

Activation

Joined Forums ...Created ticket ...Received email:Please goto the forums and create an account, if you have done so, please goto www.swgrogueone.com, login, Click join the top right, if Join is not there, please make a post so we can see your acco...
Member avatar small Ka'as 33d
Ka'as1138Member avatar small Ka'as 33d
Launcher Support

Automatic registration disabled.

Automatic registration disabled.Thanks
Small Pop 147d
Pop173158Member avatar small netyoda 41d
Launcher Support

Activation

it said to post so they can see the account to send the activation codeTolan
Member avatar small Tolan 44d
Tolan1122Member avatar small Tolan 44d
Launcher Support

Got the join process done, but..

Joined Forums site... Check..Setup and received code.. check..Set a password... check..Get to login screen and server still wont recognize my account.. Tried the user name, tried my real name, tried my email as the login info, even did a password ...
Member avatar small Zenny 55d
Zenny5236Member avatar small onedrnkirish 54d
Launcher Support

Activation Code

It seems some of us are confusing joining the website with joining the actual game. Apologies to all. I would still like that activation code I've heard so much about. :) I know this is a labor of love, not a business, so I will be patient.
Member avatar small Itaka Oharu 55d
Itaka Oharu2175Member avatar small netyoda 55d
Launcher Support

onemanarmy900 Account

Posting as per email. No join button :(
Member avatar small onemanarmy900 57d
onemanarmy9002197Small Sidious - DEV 57d
Launcher Support

Tomrin, New Account

Received the email, did not see join in top right corner. Creating a post as told to do in the email (if Join button was not present). Not sure if this is the right place, but here it is.
Member avatar small Tomrin 60d
Tomrin4269Member avatar small onemanarmy900 57d
Launcher Support

Launcher keeps crashing

So when i hit the rogue one icon it crashes the min it says Loading Server status.....The icon is green and says ready to play.I have 66 out of 66 tre files.But it still stays SWGRogueOne-Launcher has stopped working A problem caused the program t...
Small bamneely 65d
bamneely3249Small bamneely 65d
Launcher Support

Cant Login

Hello, I played on the server quite a while back and took a break when RL took a lot of time. When I came back I forgot my password and reset it. Logging into the site is fine but I cant log into the game. Any chance an Admin could help me out ...
Member avatar small Romina 75d
Romina3251Member avatar small Romina 75d
Launcher Support

New account

I was told to click the join button on the top right or make a post if I didn't get a join button. Got nothing so posting here.
Member avatar small Xercies 80d
Xercies1215Member avatar small Xercies 80d
Launcher Support

SWG Account

How do I get a swg game account now?
Member avatar small Aha 148d
Aha7642Small Savage - DEV 86d
Launcher Support

Launcher issues. Click launch nothing happens

RogueOne.exe: stage.119798unknown location : FATAL 4d962776: appearance/defaultappearance.apt could not be found. Are your paths set up correctly?unknown location : FATAL be5fbc55: ExceptionHandler invokedCrash dump I am getting. All tre files ar...
Member avatar small bettyford 1y
bettyford144693Member avatar small zainegreenboy 87d
Launcher Support

"Appearance/defaultappearance.apt could not be found" error

Downloaded and installed the launcher and the TRE files, and followed the install instructions. The launcher says it's updated and "Client ready to play", but when I click launch nothing happens. I get an .mdmp file and a txt doc in my game folder...
Member avatar small Phenomenaut 243d
Phenomenaut81834Member avatar small Stifle 89d
Launcher Support

Windows Error - Launcer has stopped working

I cannot use the launcher. I have installed and uninstalled as I get a windows error each time and cannot do the Tre files copy from the swg files. I tried manually, it still gives me the windows error as follows. " SWGRogueOne-Launcer has stoppe...
Member avatar small Quig 105d
Quig8694Small Thornes 98d
Launcher Support

Click Play, Nothing happens.

66 out of 66 TRE files needed.automated crash dump from RogueOne.exe stage.119798RogueOne.exe: stage.119798unknown location : FATAL 4d962776: appearance/defaultappearance.apt could not be found. Are your paths set up correctly?Ram: 2047mbOs1: 6.2....
Member avatar small scootftw 109d
scootftw5442Small Savage - DEV 108d